If you own a Torrent case, we ask that you unplug the Fan Hub (instructions available here) and fill in the form available here, and a replacement kit for your Fan Hub will be sent to you as soon as possible.
You can still use your Torrent without the Fan Hub, albeit with a compromised feature set; we are also coordinating with retail partners to enable a smooth refund process if you prefer not to wait for the replacement kit.
If you have any other questions, please do not hesitate in contacting us here: